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In today's world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. This workshop will help participants feel more comfortable in the corporate world and allow participants to leap forward in skill, sophistication and confidence. This one-day workshop will reassure participants that they can handle most of those socially difficult moments and perhaps give them the extra edge in areas they had never thought of before.


This workshop will teach participants what diversity and its related terms mean, and to appreciate how changes in the world can affect you and your view. Participants will complete a self-awareness inventory to identify possible areas for improvement. Some phrases that are considered universally incorrect will be reviewed. We will explore the four cornerstones of diversity and examine each in detail: knowledge, acceptance, understanding, and behaviour. We will look at some simple things managers and employees can do to encourage diversity in the workplace.


Making Good Decisions

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem unacceptable to another. This workshop will help participants define ethical frameworks to make solving those ethical dilemmas easier.


What It Is and What To Do About It

This workshop will help participants prevent harassment from occurring. We will explore what sorts of policies should be in place in an organization and what managers should do to protect their employees. We will also look at what happens if a complaint is filed. We will discuss prevention strategies, protecting yourself, addressing complaints, false complaints, mediation, investigation and solutions.


How To Manage Anger And Violence In The Workplace

Violence of any sort has many roots, typically starting with frustration. This frustration can stem from many things: feeling inadequate at one's job, low pay, chronic understaffing, disagreement with co-workers, and even team miscommunication. If not addressed, frustration can build to anger. Anger can cause employees to lash out with inappropriate behaviour, even physical violence. This workshop takes a comprehensive look at anger and violence on an individual and organizational level. The steps explored in this workshop will give participants a strong foundation for a violence prevention policy and program.

Download Course Catalog here

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